Last updated: July 4, 2026
NaviBatch ("we," "our," or "us") is an iPhone delivery route planning app. This Privacy Policy explains how NaviBatch handles information when you use the mobile app, visit this website, contact support, submit feedback, or use optional sharing features.
NaviBatch is designed around a local-first route workflow. Many route lists, delivery stops, proof photos, and settings are stored on your device unless you choose a feature that requires processing, sharing, feedback, support, or cloud-backed account functionality.
When you add, paste, import, review, group, or edit delivery stops, the app handles route and address information so it can provide the requested route planning workflow. This can include street addresses, unit or apartment details, coordinates, route groups, delivery status information, and any stop labels or notes you choose to keep with the local route record.
For batch geocoding, NaviBatch may send US delivery address text to a Cloudflare Worker so the app can return coordinates and reuse results for the same address. The Cloudflare D1 geocode cache stores normalized address text and geocode result fields such as latitude, longitude, matched address, confidence, review flags, and timestamps. Its schema does not include fields for names, sort numbers, stop numbers, package notes, photos, or user identifiers.
If you choose screenshot, long image, video, file, or photo-based import, the selected media or extracted text may be processed to recognize visible delivery addresses and stop details. These workflows may use service providers for address recognition or AI-assisted extraction. You should review recognized stops before routing because screenshots, videos, and OCR-sensitive inputs can contain visual noise, cropped text, or duplicate rows.
If you grant location permission, NaviBatch may use your location to show your position on the map, estimate route context, calculate distance, or prepare route setup. NaviBatch prepares route groups; Apple Maps or another navigation provider handles turn-by-turn navigation after handoff.
If you use delivery proof photo features, photos may be saved to your device photo library or attached to support or feedback only when you choose to provide them. NaviBatch does not sell delivery proof photos.
Some optional features use cloud-backed services. For example, the app may create or use a device-based user profile, display name, avatar, feedback posts, feedback images, comments, route share codes, route/group share data, and related timestamps when you use profile, feedback, community, or route-sharing features.
We use information only as needed to operate, support, and improve NaviBatch, including to:
We do not sell personal information. We may use trusted service providers when needed to provide app or website functionality. Depending on the feature you use, these providers may include Apple Maps or other Apple services, Firebase/Google AI services, Supabase, Vercel, Cloudflare including the D1 geocode cache, email delivery providers, Google Analytics after consent, and App Store services.
We may also disclose information if required by law, to protect our rights or users, with your consent, or in connection with a business transfer such as a merger, acquisition, or sale of assets.
Local route data and photos remain on your device unless you delete them or choose a feature that sends data to a service provider. Cloud-backed geocode cache rows, feedback, user profile, avatar, comment, and route-sharing data may be retained while needed to provide those features, prevent abuse, respond to support requests, or meet legal obligations. Support emails and contact form submissions are retained for support and business records.
We use reasonable technical and organizational measures to protect information, including HTTPS for network requests and access controls for service providers where available. No app, website, or network transmission can be guaranteed to be completely secure.
NaviBatch is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Service providers may process information in countries other than your own. By using NaviBatch or contacting us, you understand that information may be processed where we or our service providers operate.
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date on this page.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
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This Privacy Policy is a practical description of NaviBatch's current data practices. For legal advice about your specific rights or obligations, please consult a qualified attorney.