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NaviBatch Support

Get help with address import, route review, and Apple Maps handoff

📞 Contact Support

Our support team is here to help you with any questions or issues you may have with NaviBatch.

General Support

For general questions and inquiries

supports@navibatch.com

Technical Issues

Report bugs and technical problems

supports@navibatch.com

Feature Requests

Suggest new features and improvements

info@navibatch.com

Tesla Beta Testing

Volunteer to test the iOS share workflow

Join the driver test

❓ Frequently Asked Questions

Should I optimize the full route or only one group?
Use route-wide optimization when an address list can be freely reordered. If company stop labels reflect scan and loading order, keep that wider sequence as the grouping framework and optionally optimize only the selected group. NaviBatch does not guarantee the mathematically shortest route.
Can I import addresses from a file?
Yes. NaviBatch supports importing addresses from files, pasted text, screenshots, long images, videos, and manual entry. Always review detected addresses before routing.
How does the batch navigation feature work?
NaviBatch helps you prepare reviewed Apple Maps-sized groups. After handoff, Apple Maps handles turn-by-turn navigation. NaviBatch does not replace Apple Maps.
How can I help test Tesla Beta?
If you use an iPhone and Tesla for delivery work, email NaviBatch Support with your iOS version, Tesla app version, vehicle model, whether Tesla appears in the iOS share sheet, and what happens after sharing. Tesla Beta opens the share sheet for up to 5 selected addresses. Five is NaviBatch's selection limit, not a verified Tesla receiving limit, and direct Tesla app or vehicle transfer has not been verified. Do not test while driving.
Is my data secure?
NaviBatch is designed around a local-first delivery workflow, but some features use trusted service providers for address recognition, route sharing, feedback, support, or website analytics when enabled. See the Privacy Policy for the current details.
Can I use NaviBatch offline?
Some workflows need an internet connection, including address recognition, route setup, feedback, sharing, and Apple Maps handoff. Apple Maps handles navigation availability after the route is opened there.

🚀 Getting Started

Quick Start Guide

  1. Download NaviBatch from the App Store
  2. Import Addresses from screenshots, long images, videos, files, pasted text, or manual entry
  3. Review Stops and check apartment/unit details, duplicates, and suspicious map pins
  4. Choose the Planning Scope: optimize the full route when order is flexible, or optimize only the active group when loading order matters
  5. Create and Review Groups sized for Apple Maps multi-stop handoff
  6. Open Apple Maps after reviewing the selected route group

Pro Features

📱 System Requirements

🔗 Useful Links